FAQ

Default solution folder, feel free to edit or delete it.

Will it be necessary to register the device with Brain State Technologies?
Yes.  Complete function of the B-2 is accessed by completing the registration process.  Also, in order for us to honor the return policy and warranty, you...
Wed, 13 Dec, 2017 at 11:11 AM
How to Register Your B-2
 REGISTER TO USE YOUR DEVICE o If you do not have a username and password for www.braintellect.com, you will need to register on the web...
Fri, 5 Aug, 2016 at 10:21 AM
What are the primary simple things I need to be mindful of, to achieve an optimal headband fit?
You need to be mindful of the following simple items to achieve an optimal headband fit: clean your forehead if required; make sure there is no makeup, mo...
Fri, 9 Mar, 2018 at 5:46 PM
Do I have to charge the B-2 before I use it?
We recommend fully charging both the tablet, and the controller box prior to first use. HOW TO CHARGE THE TABLET: Plug the micro-USB charger...
Mon, 21 May, 2018 at 10:09 AM
Do you need Wi-Fi?
You will need Wi-Fi to register the tablet with your Braintellect.com user account, for future software updates, and for the occasional synchronization of...
Fri, 29 Jan, 2016 at 10:14 AM
How long will the B-2 last?
We are using high quality materials to construct the B-2. The sensor inserts can be replaced, if needed. The life of the unit will depend on how rough an ind...
Fri, 29 Jan, 2016 at 10:41 AM
If I continue using the B-2, will I need to replace the sensor inserts?
We have reason to believe the maximum useful life of the sensor inserts, if used twice daily, will be in the vicinity of 1-2+ years.  Furthermore, if they...
Fri, 5 Aug, 2016 at 3:41 PM
I heard that wireless and EMF are bad for you, is this true? Since the B-2 communicates wirelessly with the tablet, should I be concerned?
This is a great question and we fully appreciate concern about the effects of wireless radio (Wi-Fi) transmitters and EMF (ElectroMagnetic Field) on ...
Thu, 23 Jun, 2016 at 2:48 PM